of UK small and medium firms miss at least one call a day that could cost them business.
BT research, reported October 2026of UK adults would give up on an unanswered business call within a minute and try a competitor.
YouGov for Answer4u, 2,046 adults, 2026say they would leave a voicemail instead of hanging up.
Same YouGov surveysmall firms let calls ring out or go to voicemail.
Moneypenny Small Business Call Report, 2016See it in 60 seconds
One missed call, without JobBagger and then with it. Captions are on screen, so sound is optional.
How it works
A call goes unanswered
You're under a sink or up a ladder. The call rings out or you're already on the phone.
The caller gets a text
Within seconds, in your business name, asking what they need. They can also leave a voicemail.
Their reply reaches you
You see who rang and what the job is, and call back when you're free, before they try someone else.
The JobBagger promise
Your customer is never left hanging
Other services send a text and stop there. JobBagger follows the caller through to an answer, even when the answer is "not today".
The promise
The first text can say when you will ring: "by 2:45pm", or "by 5pm today". You choose the time, or leave it off and no promise is made.
Tracked ring-backs
Text DONE when you have rung them. It costs nothing, and over time it shows how fast your firm really gets back to people.
The honest update
If your time passes and you have not marked it done, the caller is told you are running behind and you get a nudge to ring.
The trusted handoff
Can't take it? Text BUSY and the caller is passed to a firm you trust, with your name on the recommendation. Pro plan.
What you get
Instant text-back
Every missed mobile caller gets one text, in your wording. Repeat callers aren't pestered.
Missed-call alerts
You get a text for every missed call, including landlines and withheld numbers.
Voicemail by text
If they leave a message, you get a link to play it. No dialling in.
After-hours wording
At night callers are asked to reply URGENT if it can't wait, and urgent replies reach you flagged.
For the days you can't keep up
It keeps working when you're flat out
Follow-up nudge
No reply after ten minutes? They get one more text, then we leave them alone.
Away mode
Text AWAY and callers are told when you're back, or who to ring instead. Text BACK to switch it off.
Team alerts
Alerts can go to two or three mobiles, so the other van or the office sees every missed call.
Urgent-caller flag
If someone rings three times in a day, your alert says so. That one is usually a job.
Daily summary
One text at the end of the day: calls caught, who replied, and who you still need to ring.
Ring-first shortlist
On Pro the summary is ranked: urgent, bigger and nearer jobs first, with the reason. AI can do the ranking if you switch it on.
Isn't that just voicemail? Doesn't my phone do it?
Voicemail only works if the caller bothers to leave one, and most don't. They hang up and ring the next firm. JobBagger doesn't wait: every missed caller gets a text within seconds, so even the ones who hung up are still talking to you.
| Voicemail | Your phone's call screening | JobBagger | |
|---|---|---|---|
| Reaches callers who hang up | No | No | Yes, by text |
| Works when your phone is off or out of signal | Yes | No | Yes |
| Gives you the job in writing | No, you dial in and listen | Only if they speak to the recording | Yes, their reply lands as a text |
| Tells you about every missed call | No | On that phone only | Yes, to every mobile you choose |
| Lists who you still haven't rung back | No | No | Yes, in a daily summary |
Or call Tommy on 07405 518804.
More for you and your customer
From missed call to confirmed visit
Live status link
Every caller gets a link showing where things stand: call received, ring-back promised, on the way. Text ONWAY 20 and they see your arrival time.
Both plansPay to hold the visit
Text HOLD and the customer gets your own payment link for the call-out fee. The money goes straight to you; we take no cut.
ProYour own profile page
Who you are, where you cover, guide prices and a link to your Google reviews, even if you have no website. See a sample.
ProPhotos before you ring
Your profile page has a button for callers to send you a photo on WhatsApp, so you can size the job first.
ProComing next
- Annual reminders. A yearly text to past customers for boiler services and safety checks.
- Verified response score. "Rings back in 14 minutes", measured from your own record, to show on your profile.
- Overflow network. Jobs you can't take, passed to trusted JobBagger firms near you, and theirs passed to you.
Why trades pick JobBagger
No robot talks to your customers
Callers get one plain text in your name. You read the reply and ring them yourself. Nothing quotes prices or makes promises for you.
Flat price. No caps.
No per-text charges, no call limits and no contract. The price on this page is the price you pay.
Tommy sets it up with you
One 15-minute call. We switch it on together and test it on your phone before we hang up. Any problem after that, you ring Tommy direct.
The three-call guarantee
If JobBagger catches fewer than three missed calls in a paid month, that month is free. We check it against the call log.
Founding pilots: five places
JobBagger is new, so we have no customer reviews to show you yet and we won't invent any. We're taking on five firms as founding pilots: 14 days free, set up by Tommy, and at the end you get your own numbers, calls caught and replies received, to judge it by. With your permission, your result goes in this space.
Your numbers
What are missed calls costing you?
Move the sliders to your own figures. This is your estimate, not our promise.
Two plans. One bagged job pays for either.
14 days free on both. No setup fee, no per-text charges, no caps and no contract. Catch fewer than three missed calls in a paid month and that month is free.
Standard
- Instant text-back to every missed mobile caller
- Callback promise (optional), one-tap triage and while-you-wait tips
- Missed-call alerts, voicemail by text, replies forwarded
- Honest update if your promised time passes, or a follow-up nudge
- After-hours wording, away mode and team alerts
- Live status link for every caller, with on-the-way updates
- Text DONE to log ring-backs; weekly summary, daily if you want it
- Set up with you on a 15-minute call
Pro
- Everything in Standard
- Your own profile page, with reviews link and photo button
- Pay to hold: text HOLD to send your payment link
- Trusted handoff: pass a caller to a partner firm by texting BUSY
- Daily ring-first shortlist, ranked by urgency, size and area
- Monthly report: ring-back time and the jobs you marked WON
- Google review requests after each job
- Your own wording, and priority phone support
Questions
Is an AI replying to my customers?
No. Callers get one text you have approved, and their reply comes to you. Every conversation after that is yours. On Pro you can choose to have AI rank your day's enquiries for you; it only sorts your list and never messages anyone.
Isn't this just voicemail?
No. Voicemail waits for the caller to leave a message, and most hang up. JobBagger texts every missed mobile caller straight away, and you still get voicemail on top.
Do you take a cut of my jobs or payments?
No. You pay the monthly price and nothing else. Pay-to-hold uses your own payment link, so the money goes straight to you.
What number does the text come from?
A separate mobile number we give your firm. The text opens with your business name, says they just rang you, and tells them you will ring back from the number they called. If a customer rings the text number, it rings your phone.
Do I have to change my number?
No. Customers keep ringing the number they know. You dial one short code on your phone so unanswered calls pass to us.
What about calls at night?
Outside your working hours callers get a different text asking them to reply URGENT if it can't wait. Urgent replies are flagged when they reach you.
What if they ring from a landline?
Landlines can't receive texts reliably, so we don't send one. You still get an alert with their number, and they can leave a voicemail.
Will it replace my voicemail?
Yes. Callers hear a short greeting in your business name and can leave a message, which we text to you as a link.
Does forwarding cost me anything?
That depends on your mobile plan. Many include forwarded calls in your minutes; check with your network before you start.
How do I stop?
Dial one code to switch forwarding off and tell us. There is no notice period.